Item Guide · v1

What can travel with Delegate?

The Item Guide helps you understand what may be approved, restricted, or not allowed before you ship or drop off. We are starting with the items the Ethiopian diaspora asks about most often.

• Phone (new, sealed)

  Phone

  Common diaspora item. Carry in cabin baggage.

  How to send: Bring receipt or order screenshot for hub records.

  Approved
• Laptop (new or used)

  Laptop

  Value and quantity reviewed case-by-case.

  How to send: Include serial number and approximate value.

  Manual review required
• Prescription medication (small personal quantity)

  Medicine

  Personal medicine for the recipient may be allowed in small quantities with documentation.

  How to send: Include the prescription or doctor's note. Original pharmacy packaging only.

  Manual review required
• Commercial-quantity medication

  Medicine

  Bulk pharmaceuticals are not a personal-use item and create customs and legal risk.

  Not allowed — do not send
• Spices (small personal quantity, sealed)· ቅመማ ቅመም

  Spices / herbs

  Some spices and herbs are restricted on import. Quantity and packaging matter.

  How to send: Sealed retail packaging only. Photograph before drop-off.

  Manual review required
• Teff seeds / raw seeds / live plants· ጤፍ ዘር

  Spices / herbs

  Seeds and live plant material are restricted to protect biosecurity on import.

  Not allowed — do not send
• Niter kibbeh / spiced butter· ንጥር ቅቤ

  Traditional food-preparation items

  Dairy and animal-derived preparations face restrictions and risk of damage in transit.

  How to send: Small sealed retail packaging only, where allowed. Ask Delegate first.

  Restricted
• Meat or fresh dairy products

  Traditional food-preparation items

  Fresh meat and dairy are restricted on import.

  Not allowed — do not send
• Cosmetics (sealed, personal quantity)

  Cosmetics

  Sealed, retail-quantity cosmetics are typically fine for personal use.

  How to send: Avoid pressurized aerosols.

  Approved
• Loose lithium batteries / power banks (large)

  Batteries

  Airlines restrict loose lithium batteries and high-capacity power banks.

  How to send: Must travel in cabin baggage. Capacity limits apply. Ask Delegate before shipping.

  Restricted
• Used electronics in commercial quantity

  Electronics

  Multiple used devices look like commercial import and create customs risk.

  Not allowed — do not send
• Documents and books

  Documents

  Personal documents, school materials, and books are routine.

  Approved
• Clothes and shoes (personal quantity)

  Clothes

  Routine for personal use.

  Approved
• Gifts (assorted, declared)

  Gifts

  Acceptable when the contents are described honestly and value is declared.

  How to send: No surprises. Hub will photograph the parcel.

  Approved
• Anything sealed by someone you don't know

  Other

  Delegate does not move parcels whose contents the sender cannot describe.

  Not allowed — do not send